A Worker’s Perspective of Contact Centres in the Federal Public Service

Publication Type:
research reports

Publication Year:
2009

Publication Bibliography:

A Worker’s Perspective of Contact Centres in the Federal Public Service. With Howie West and Andrea Noack. For the Public Service Alliance of Canada. March 2009. 57pp.

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Publication Title:
A Worker’s Perspective of Contact Centres in the Federal Public Service

Author Name:
Pupo-Barkans, Norene J.

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Howie West and Andrea Noack
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