Call Centre Work and Outsourcing in the Canadian Public Sector


Publication Type:
conference papers

Publication Year:
2006

Publication Bibliography:

Call Centre Work and Outsourcing in the Canadian Public Sector. Invited presentation at the Conference, The Transformation of Work in a Global Knowledge Economy: Towards a Conceptual Framework, hosted by WORKS (Work Organization and Restructuring in a Knowledge Society), Chania Greece, September 21-22, 2006.

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Break down of publication data into fields

Publication Title:
Call Centre Work and Outsourcing in the Canadian Public Sector

Author Name:
Pupo-Barkans, Norene J.

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Title of Paper:
Call Centre Work and Outsourcing in the Canadian Public Sector

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Conference Name:
Conference, The Transformation of Work in a Global Knowledge Economy: Towards a Conceptual Framework, hosted by WORKS (Work Organization and Restructuring in a Knowledge Society)

City and Province/State/Country:
Chania, Greece

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