Examining the Application of Standards for Information Technology Service Management Practice: an Empirical Study


Publication Type:
conference proceedings

Publication Year:
2017

Publication Bibliography:

Gregory Chin, Younes Benslimane, Zijiang Yang, "Examining the Application of Standards for Information Technology Service Management Practice: an Empirical Study", 2017 IEEE International Conference on Industrial Engineering and Engineering Management, December 2017, Singapore, pp.841-845.

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Examining the Application of Standards for Information Technology Service Management Practice: an Empirical Study

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