Standardizing Public Service: The Experiences of Call Centre Workers in the Canadian Federal Government


Publication Type:
journal articles

Publication Year:
2009

Publication Bibliography:

Standardizing Public Service: The Experiences of Call Centre Workers in the Canadian Federal Government. Co-authored with Andrea Noack. Work Organization, Labour and Globalization, 3:1, Summer 2009, 100-113.

Publication Reference Link:

Break down of publication data into fields

Publication Title:
Standardizing Public Service: The Experiences of Call Centre Workers in the Canadian Federal Government

Author Name:
Pupo-Barkans, Norene J.

Co-Author Name(s):

Andrea Noack
c
d

Conference Title:

Report Title:

Title of Paper:
Standardizing Public Service: The Experiences of Call Centre Workers in the Canadian Federal Government

Chapter Title:

Title of Journal:
Work Organization, Labour and Globalization

Title of Book:

Conference Name:

City and Province/State/Country:

Editor's Name (if different from Author's Name):

Volume and Issue:
3:1, Summer 2009

ISBN/Catalogue No:

Publisher:

City:

Page Number(s):
100-113

Publication Type:

Publication Category: