School of Information Technology
school-of-information-technology
Jiang
Ling
lnjiang
false
yes
Ling Jiang
School of Information Technology
school-of-information-technology
Assistant Professor
Email: lnjiang@yorku.ca
Dr. Ling Jiang received her PhD in Information Systems (IS) from the College of Business at City University of Hong Kong. Her research interests focus on user behaviors in online labor markets and user-generated content (UGC) platforms. Her research has appeared in leading IS journals including Journal of the Association for Information Systems (JAIS), Journal of the Association for Information Science and Technology (JASIST) and Internet Research, as well as in top-tier communication journal New Media and Society (NMS). She also presented her research at IS conferences such as International Conference on Information Systems (ICIS) and Hawaii International Conference on System Sciences (HICSS).
More...
Degrees
PhD in Information Systems, City University of Hong KongBSc in Computer Science, Central China Normal University
Research Interests
Online labor platforms, User-generated content (UGC) platforms, Platform economy
Journal Articles
Publication
Year
Christian Wagner and Ling Jiang (2025) “Death by AI: Will Large Language Models Diminish Wikipedia?” Journal of the Association for Information Science and Technology, 1-9, online
2025
Ling Jiang, Xingyu Chen, Sentao Miao, and Cong Shi (2024) “Play it safe or leave the comfort zone? Optimal content strategies for social media influencers on streaming video platforms”, Decision Support Systems, 179, Article 114148.
2024
Xingyu Chen, Ling Jiang, Sentao Miao, and Cong Shi (2023) “Road to micro-celebration: The role of mutation strategy of micro-celebrity in digital media”, New Media and Society, 25(12), 3455–3476.
2023
Xingyu Chen, Li Ji, Ling Jiang, and Justin T. Huang (2023) “The bright side of emotional extremity: Evidence from tipping in live streaming platform”, Information and Management, 60(1), Article 103726.
2023
Ling Jiang and Christian Wagner (2022) “A machine-learning approach for research model creation in theory building research”, Issues in Information Systems, 23(3), 100-113.
2022
Xingyu Chen, Yitong Wang, Da Tao, Ling Jiang, and Shaobo Li (2021) “Antecedents of smartphone multitasking: Roles of demographics, personalities, and motivations”, Internet Research, 31(4), 1405-1443.
2021
Ling Jiang, Christian Wagner, and Xingyu Chen (2021) “Taking time into account: Understanding microworkers’ continued participation in microtasks”, Journal of the Association for Information Systems, 22(4), 893-930.
2021
Ling Jiang, Kristijan Mirkovski, Jeffrey D. Wall, Christian Wagner, and Paul Benjamin Lowry (2018) “Proposing the Core Contributor Withdrawal Theory (CCWT) to understand core contributor withdrawal from online peer-production communities”, Internet Research, 28(4), 988-1028.
2018
Conference Proceedings
Publication
Year
Ling Jiang and Christian Wagner (2024) “How Low is Low? Crowdworker Perceptions of Microtask Payments in Work versus Leisure Situations”, ACM CHI Conference on Human Factors in Computing Systems, Hawaii, USA.
2024
Kim Nguyen and Ling Jiang (2024) “The Effect of Exposure to Generative AI on Crowdworkers’ Adoption: A Field Experiment on Amazon Mechanical Turk”, Proceedings of the Diffusion Interest Group in Information Technology (DIGIT) Workshop, Bangkok, Thailand.
2024
Ling Jiang and Christian Wagner (2022) “A machine-learning approach for research model creation in theory building research”, International Association for Computer Information Systems (IACIS) Annual Conference, Las Vegas, United States.
2022
Chen, X.Y., Ji, L., Jiang, L., and Huang, J. (2021). “Bright Side of Emotional Extremity: Evidence from Live Streaming Platform”, Wuhan International Conference on Electronic Business (WHICEB), Wuhan, China. (Best Paper Nominee)
2021
Jiang, L. and Wagner, C. (2017) "Understanding workers’ perceived value of participation in micro-task crowdsourcing", Changing Nature of Work (CNoW) Pre-ICIS Workshop, Seoul, South Korea.
2017
Jiang, L., Wagner, C. and Nardi, B. (2015) “Not just in it for the money: A qualitative investigation of workers’ perceived benefits of micro-task crowdsourcing”. 48th Hawaii International Conference on System Sciences (HICSS), Hawaii, USA. (Best Paper Nominee)
2015
Jiang, L. and Wagner, C. (2014) “Participation in micro-task crowdsourcing markets as work and leisure: The impact of motivation and micro-time structuring”, Collective Intelligence 2014, MIT, MA, USA.
2014
Jiang, L. and Wagner, C. (2014) “Structuring time through participation in micro-task crowdsourcing: A time allocation perspective”, 2014 International Conference on Information Systems (ICIS), Auckland, New Zealand.
2014
Jiang, L., Lowry, P. B. and Wagner, C. (2013) “Understanding contributor withdrawal from online communities: The role of cognitive dissonance and emotional change”, JAIS theory development workshop 2013, Milan, Italy.
2013
Jiang, L., Wagner, C. and Schneider, C. (2011) "Perception of injustice in virtual commons: An empirical study on contributors’ withdrawal from online communities", Proceedings of the Diffusion Interest Group in Information Technology (DIGIT) Workshop 2011, Shanghai, China.
2011
Other
Publication
Year
Current Courses
| Term | Course Number | Section | Title | Type |
|---|---|---|---|---|
| Winter 2025 | AP/ITEC3505 3.0 | M | IT Project Management | LECT |
| Winter 2025 | AP/ITEC1620 3.0 | N | Object-Based Programming | LECT |
Dr. Ling Jiang received her PhD in Information Systems (IS) from the College of Business at City University of Hong Kong. Her research interests focus on user behaviors in online labor markets and user-generated content (UGC) platforms. Her research has appeared in leading IS journals including Journal of the Association for Information Systems (JAIS), Journal of the Association for Information Science and Technology (JASIST) and Internet Research, as well as in top-tier communication journal New Media and Society (NMS). She also presented her research at IS conferences such as International Conference on Information Systems (ICIS) and Hawaii International Conference on System Sciences (HICSS).
Degrees
PhD in Information Systems, City University of Hong KongBSc in Computer Science, Central China Normal University
Research Interests
Online labor platforms, User-generated content (UGC) platforms, Platform economy
All Publications
Journal Articles
Publication
Year
Christian Wagner and Ling Jiang (2025) “Death by AI: Will Large Language Models Diminish Wikipedia?” Journal of the Association for Information Science and Technology, 1-9, online
2025
Ling Jiang, Xingyu Chen, Sentao Miao, and Cong Shi (2024) “Play it safe or leave the comfort zone? Optimal content strategies for social media influencers on streaming video platforms”, Decision Support Systems, 179, Article 114148.
2024
Xingyu Chen, Ling Jiang, Sentao Miao, and Cong Shi (2023) “Road to micro-celebration: The role of mutation strategy of micro-celebrity in digital media”, New Media and Society, 25(12), 3455–3476.
2023
Xingyu Chen, Li Ji, Ling Jiang, and Justin T. Huang (2023) “The bright side of emotional extremity: Evidence from tipping in live streaming platform”, Information and Management, 60(1), Article 103726.
2023
Ling Jiang and Christian Wagner (2022) “A machine-learning approach for research model creation in theory building research”, Issues in Information Systems, 23(3), 100-113.
2022
Xingyu Chen, Yitong Wang, Da Tao, Ling Jiang, and Shaobo Li (2021) “Antecedents of smartphone multitasking: Roles of demographics, personalities, and motivations”, Internet Research, 31(4), 1405-1443.
2021
Ling Jiang, Christian Wagner, and Xingyu Chen (2021) “Taking time into account: Understanding microworkers’ continued participation in microtasks”, Journal of the Association for Information Systems, 22(4), 893-930.
2021
Ling Jiang, Kristijan Mirkovski, Jeffrey D. Wall, Christian Wagner, and Paul Benjamin Lowry (2018) “Proposing the Core Contributor Withdrawal Theory (CCWT) to understand core contributor withdrawal from online peer-production communities”, Internet Research, 28(4), 988-1028.
2018
Conference Proceedings
Publication
Year
Ling Jiang and Christian Wagner (2024) “How Low is Low? Crowdworker Perceptions of Microtask Payments in Work versus Leisure Situations”, ACM CHI Conference on Human Factors in Computing Systems, Hawaii, USA.
2024
Kim Nguyen and Ling Jiang (2024) “The Effect of Exposure to Generative AI on Crowdworkers’ Adoption: A Field Experiment on Amazon Mechanical Turk”, Proceedings of the Diffusion Interest Group in Information Technology (DIGIT) Workshop, Bangkok, Thailand.
2024
Ling Jiang and Christian Wagner (2022) “A machine-learning approach for research model creation in theory building research”, International Association for Computer Information Systems (IACIS) Annual Conference, Las Vegas, United States.
2022
Chen, X.Y., Ji, L., Jiang, L., and Huang, J. (2021). “Bright Side of Emotional Extremity: Evidence from Live Streaming Platform”, Wuhan International Conference on Electronic Business (WHICEB), Wuhan, China. (Best Paper Nominee)
2021
Jiang, L. and Wagner, C. (2017) "Understanding workers’ perceived value of participation in micro-task crowdsourcing", Changing Nature of Work (CNoW) Pre-ICIS Workshop, Seoul, South Korea.
2017
Jiang, L., Wagner, C. and Nardi, B. (2015) “Not just in it for the money: A qualitative investigation of workers’ perceived benefits of micro-task crowdsourcing”. 48th Hawaii International Conference on System Sciences (HICSS), Hawaii, USA. (Best Paper Nominee)
2015
Jiang, L. and Wagner, C. (2014) “Participation in micro-task crowdsourcing markets as work and leisure: The impact of motivation and micro-time structuring”, Collective Intelligence 2014, MIT, MA, USA.
2014
Jiang, L. and Wagner, C. (2014) “Structuring time through participation in micro-task crowdsourcing: A time allocation perspective”, 2014 International Conference on Information Systems (ICIS), Auckland, New Zealand.
2014
Jiang, L., Lowry, P. B. and Wagner, C. (2013) “Understanding contributor withdrawal from online communities: The role of cognitive dissonance and emotional change”, JAIS theory development workshop 2013, Milan, Italy.
2013
Jiang, L., Wagner, C. and Schneider, C. (2011) "Perception of injustice in virtual commons: An empirical study on contributors’ withdrawal from online communities", Proceedings of the Diffusion Interest Group in Information Technology (DIGIT) Workshop 2011, Shanghai, China.
2011
Other
Publication
Year
Current Courses
| Term | Course Number | Section | Title | Type |
|---|---|---|---|---|
| Winter 2025 | AP/ITEC3505 3.0 | M | IT Project Management | LECT |
| Winter 2025 | AP/ITEC1620 3.0 | N | Object-Based Programming | LECT |
